These terms are the agreement between you and Bolt Business for use of the Health AI app. By using the app you accept them.
1. Health AI is not medical advice
This is the most important term here, so it comes first.
Health AI — including the coach, your calorie and macro targets, calorie burn estimates and every other number in the app — is general fitness and nutrition information. It is not medical advice, not a diagnosis, and not a substitute for a doctor, a registered dietitian or any other qualified professional.
Do not use it to treat, diagnose or manage any medical condition. Speak to a professional before starting a new diet or exercise programme, and particularly if you are pregnant, under 18, recovering from injury or surgery, managing a condition such as diabetes or heart disease, taking medication that interacts with diet or exercise, or have any history of disordered eating.
If you feel unwell while exercising, stop, and seek medical help.
2. The coach can be wrong
The coach is an AI. It produces plausible text, not verified fact, and it will sometimes be confidently wrong. Check anything that matters before acting on it. It has no knowledge of your medical history beyond what you have typed in, and it cannot see you.
3. Accuracy of the numbers
Calorie targets are estimates from a standard formula and a small number of inputs. Calories burned in a run or workout are estimates. Food nutrition comes from public databases (USDA FoodData Central and Open Food Facts) which we do not control and which contain errors. GPS distance depends on your phone and your surroundings.
Every figure in this app is an approximation, and should be treated as one.
4. Your account
You need an account to use the coach. You are responsible for keeping access to your email secure, and for activity under your account. Tell us at support@thehealthai.co.uk if you think someone else has access.
You must be at least 13 to use Health AI.
5. Subscriptions and allowances
Some features are limited by a monthly allowance, and some require a paid subscription. Where you buy a subscription through the App Store or Google Play, that purchase is handled by Apple or Google under their terms, and cancellations and refunds go through them, not us. Allowances reset monthly and do not roll over.
We may change what is included in a plan. If we do, we will tell you before it affects a period you have already paid for.
6. Acceptable use
Do not use Health AI to break the law, to harass anyone, to attempt to extract our prompts or keys, to automate or resell access to the coach, or to interfere with the service for other people.
7. Your content
What you log is yours. You grant us only the permission needed to run the service — storing the copies of your logs described in the privacy policy so they can be restored to another device, and sending your question and a summary of your logs to be answered when you ask the coach something. We do not use what you log for anything else.
8. Availability
We do not promise the app will always be available or error-free. Features that depend on other companies — sign-in, the coach, food databases, the maps behind your routes — can fail for reasons outside our control.
9. Ending it
You can stop using Health AI at any time and delete your account from Settings. We may suspend or end an account that breaks these terms.
10. Liability
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
Beyond that, and to the fullest extent the law allows, Health AI is provided as-is, and we are not liable for indirect or consequential loss, for loss of data, or for any injury or health outcome arising from following information in the app. Our total liability is limited to what you paid us in the twelve months before the claim.
11. Governing law
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction.
12. Changes
We may update these terms. Continuing to use the app after a change means accepting the new version.
Contact: support@thehealthai.co.uk
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